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Resources for Parents

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Topics on this page 

  1. Community Resources for Parents
  2. Financial Assistance Programs
  3. Utility Assistance Programs
  4. Mental Health Resources
  5. Immigration Support & Resources

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211 sacramento

211 Sacramento Resources

211 Sacramento is a one stop resource spot where you can search for what you need including housing, employment, health care, transportation, & much more.  Click HERE to go directly to their search page. 
You can also connect with 211 by
Phone: Dial 2-1-1 or 1-844-546-1464 or 1-916-498-1000

*For hearing impaired call 7-1-1 and ask to be connected to 2-1-1

Be sure to check out additional resources below if you don't find what you need.

Community_Resources_for_Parents Card IconCommunity Resources for Parents

Family Resource Guide

Family Resource Guides: These family resource guides help connect families in our school community with resources that help in times of need. You will find resources for Food, Clothing, Shelter, Medical, Mental Health, Law & more.  For more information, contact the CWA Direct Line at (916) 566-1615.
Click here for English
Click here for Farsi
Click here for Hmong
Click here for Russian
Click here for Spanish
For an additional guide from Francis House click here.  You can also learn more about their programs on the "families displaced from their home" tab above.

ParenTeen Connect

Parents can get expert advice, share with other parents, and learn about connecting with your teen.
Click Here to go directly to the ParenTeen Connect website
*This Website is not affiliated with Rio Tierra or the Twin Rivers School District.  A new window will be open.

Common Sense Media

A great resource to help navigate all the media kids are exposed to including ratings, age appropriateness, and content. Learn about what movies and shows your kids are watching, what games they are playing, and what apps they are using.
Click Here to go directly to Common Sense Media's website
*This Website is not affiliated with Rio Tierra or the Twin Rivers School District.  A new window will be open.  

Warm Line

The Peer-Run Warm Line (1-855-845-7415) is a non-emergency resource for anyone in California seeking emotional support. We provide assistance via phone and webchat on a nondiscriminatory basis to anyone in need.
Click Here to be taken directly to the Warm Line website
*This Website is not affiliated with Rio Tierra or the Twin Rivers School District.  A new window will be open.

CA Parent and Youth Hotline

Talk by Phone or Text to receive Emotional Support and Referrals for Parents and Youth in both English, Spanish and other languages. 1-855-427-2736
Click Here to go directly to the CA Parent and Youth Hotline website
*This Website is not affiliated with Rio Tierra or the Twin Rivers School District.  A new window will be open.

Foster Youth Information

FYS is a specialized program within Student Services Department dedicated to enhancing education outcomes and academic achievement for students living in foster care (e.g., with relative caregivers, foster care, and group homes).
Click here to see who your area counselor is and how to contact them.

Families Displaced From Their Home

SAFE (School Access For Everyone) supports its families and students undergoing a state of homelessness to receive appropriate services under the McKinney-Vento Homeless Assistance Act (reauthorized in 2015) once they are identified.
To learn more about this program and to see if you qualify, click here for an English brochure.
To learn more by speaking with someone please click here for a list of contacts by school.
An additional resource is to visit Next Move.  You can check out the multiple programs they have available here to see if you works for your family.
These programs include:
Family Shelter offers necessary services and support to help families reintegrate into stable housing and employment through life skills, coaching, access to on-site child development resources, transportation, laundry services, and assistance with clothing, shoes, and housewares. (Family Shelter is for families with minor children under the age of 18 years in their permanent custody).
Permanent Supportive Housing offers long-term stable housing and services to support individuals and families who need ongoing assistance to maintain housing stability and prepare to enter the job market, school, and other community activities.
Francis House to see services offered through Fracis House click here
You can also look over this resource booklet from Francis House to see additional resources, click here.

Adult Education Including GED completion

Twin Rivers Adult School offers its adult learners a variety of courses such as English as Second Language (ESL), High School Completion (HSC), GED Preparation, Adult Basic Education (ABE), and other opportunities for career advancement.
For more information visit the TRAS Website here:

Financial_Assistance_Programs Card IconFinancial Assistance Programs

Department of Human Assistance

The Department of Human Assistance administers various federal, state, and local government programs designed to provide temporary cash aid, food assistance, and health insurance for eligible low-income Sacramento County residents.
Click Here to be taken directly to the DHA website.

State Support through COVID

The State of California has created a centralized COVID-19 website for individuals affected by the pandemic with information on unemployment insurance, eviction protection, mortgage relief, and other services.
Click Here to go directly to the website

City Support

The City of Sacramento offers free one-on-one financial coaching and COVID-19 navigation services in English and Spanish for local residents. 
Make an appointment via email or call (916) 808-4927.
To go directly to their website click here

The Center for Worker's Rights

The Center for Workers’ Rights and the Sacramento Central Labor Council launched a helpline for workers impacted by the coronavirus. The Coronavirus Job Protection Hotline is available to assist workers whose jobs have been affected by coronavirus, and provide information on unemployment, paid family leave and more. Phone: (916) 905-1625.
To go directly to their website click here

Utility_Assistance_Programs Card IconUtility Assistance Programs


SMUD has implemented a moratorium on service disconnections for non-payment through January 4, 2021. Agents are available to assist with payment plans at 1-888-742-7683. 
To go directly to SMUD's webiste click here


PG&E offers payment assistance services such as the Relief for Energy Assistance through Community Help (REACH) and Family Electric Rate Assistance (FERA) Programs.
To go directly to PG&E's website click here

City of Sacramento

The City of Sacramento has temporarily waived late-payment penalties for City utility services (water, solid waste, wastewater and drainage). The Department of Utilities will not shut off water service for non-payment. 
To go directly to the City of Sacramento's website, click here

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mental health

Care Solace is a 24/7 web-based tool that makes it easier for students, families and staff to connect with mental healthcare resources and providers in their communities. Care Solace can offer information with therapy, online therapy, hospitalization, family counseling, and other services in minutes. You can contact me ( to arrange for them to get in touch with you by phone/text/email or you can contact the Care Concierge team yourself by phone, email, or video chat:

Care Solace information EnglishCare Solace info Spanish